Are Managed IT Services Worth It?

Learn about the costs and benefits associated with investing in managed IT services for small businesses.

Are Managed IT Services Worth It?

If you're a small company or the size of a new company, have 25 or more employees, and you're not one to keep up with all this technical support topic, managed IT services are definitely worth considering. Most IT providers offer free consultations, so it's worth taking advantage of that to evaluate whether managed IT services are right for your business. The cost of managed IT services is composed of three main components: hardware, software, and the team of experts. However, there are a number of benefits that can translate into savings when it comes to using a managed IT service.

Managed services are widely used as an alternative to internal contracting, so it's important to first understand the cost of hiring and maintaining IT staff. The decision to invest in a managed IT service provider can lead to numerous questions that can slow down the process and leave your business at a standstill as executives work to justify costs and determine the value of IT outsourcing. Managed IT services occur when an expert company, or managed service provider, takes care of all your IT needs and offers support to help your business. In the end, managed IT services are valuable not because they solve your IT problems, but because they prevent problems from occurring in the first place.

Rather than outsourcing IT when a problem occurs, managed services allow for consistent monitoring of a network. Managed IT services give your business the space and opportunity to grow with their proactive approach. Most managed service providers promote all-inclusive packages with unlimited IT resources while contracted, including day-to-day network management. Companies often believe that they can manage all of their IT needs by deploying an in-house solution at a slower pace than that offered by a managed IT service provider.

Managed services are available to small businesses looking for outsourcing options for their IT needs. Of course, these amounts are not realized savings, but are simplified and managed through your managed service provider. Compita found that 53 percent of organizations using managed services have kept their internal IT department the same, 15 percent didn't have an internal IT department to start with, and only 6 percent got rid of their internal IT employees.

Oscar Collari
Oscar Collari

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