In the area of managed IT services, there are three main components that require some form of mandatory, ongoing monitoring and management. These three elements are your infrastructure, your platform and your software. Infrastructure services can include managed networks, network security, managed print services, firewall solutions, data backup, data reporting and analysis, and more. Onsite IT services, often referred to as managed field services, involve a managed service provider sending technicians to a specific location to perform a variety of IT tasks.
When partnering with a managed cloud service provider, the provider typically provides and monitors the servers that host specific data. Many small and medium-sized businesses (SMBs) lack the budget, bandwidth, or expertise to manage their IT needs in-house and therefore choose to outsource their support service to a managed service provider. Prices for managed services vary depending on the provider, the specific service you want, the size of your company, etc. With so many options available and the growing dependence of businesses on technology, it's no surprise that the Managed Services market is growing rapidly.
Business and IT leaders can mix and match services to meet their needs and often opt for a fully managed IT solution where most IT functions are outsourced to an MSP. If a company doesn't have the skills or bandwidth to complete a critical IT project, it could benefit from partnering with a managed service provider for resource support and technical expertise. Some MSPs will maintain servers virtually, performing off-site maintenance and backup. In IT, managed services refer to a third-party IT provider or MSP who manages some or all of a company's IT needs.
However, 60% of IT providers have moved from a fault repair model to managed services. When evaluating the types of managed services in the market, you need to focus on managed infrastructure services. As you can see, there are several types of managed IT services to choose from as well as countless providers to partner with. After reading this guide on Managed Services, you can make an informed decision about whether they are right for you or not.